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Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
TROUBLESHOOTING SETUP

Why does `config.getGroupName()` return null in my SSR page using NextJS and Statsig?

In the scenario where config.getGroupName() returns null in your SSR page using NextJS and Statsig, it's important to understand that the getGroupName() function is expected to return null if the dynamic config does not have a group name associated with it. This could occur if the dynamic config is not part of an experiment group.

If you believe this is an error and the dynamic config should be part of a group, it's recommended to double-check your configuration in the Statsig console. If the issue persists, it might be a good idea to flag this for further investigation by the Statsig team.

In the case where you're calling getGroupName on an experiment config, such as statsig.getExperiment('test').getGroupName(), and it returns null or "undefined", it's possible that the groupName is not included in the initializeValues payload.

This issue might require a fix to the NodeSDK. The NodeSDK downloads the groupname via Statsig on initialization, but it doesn't include it in the payload generated by Statsig.getClientInitializeResponse.

As a workaround for now, you can create a group name parameter in your experiment or config, and get that from the payload of the dynamic config. This should help you bypass the issue until a fix is implemented.

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What builders love about us

OpenAI OpenAI
Brex Brex
Notion Notion
SoundCloud SoundCloud
Ancestry Ancestry
At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
CPO
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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