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Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
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GENERAL

Are there alternatives to using a Proxy Server for ISPs blocking initialize calls in Statsig?

Date of slack thread: 4/24/24

Anonymous: Is having a Proxy Server the only solution for certain ISPs blocking the initialize calls or are there other ways we can get around this?

Statbot: Using a proxy server is the recommended workaround to circumvent the issue of certain ISPs or adblockers blocking the initialize calls. When you use a proxy, initialize calls will be made directly to your proxy server, which then forwards them to Statsig, thus avoiding the blocking issue. According to the documentation, without using a proxy server, there is no way around the blocking of network requests by certain adblockers or ISPs, and the SDK will only be able to serve default values [source].

Vijaye (Statsig): Jio Fiber is using an AdGuard DNS blocker which randomly blocks a set of websites. We’re looking to update our domains for our SDK to get around this. Expect that to go out in the next couple days. That should get us unblocked.

Statbot: This thread has been marked as resolved. Press below to re-open.

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Why the best build with us

OpenAI OpenAI
Brex Brex
Notion Notion
SoundCloud SoundCloud
Ancestry Ancestry
At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
President
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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