What is an event?

Statsig records an event when your application calls the Statsig SDK to check whether a user should be exposed to a feature gate or experiment, to log an event for a custom metric, or to check a dynamic config. Statsig drops duplicate exposure events for the same user on the client within a period of one hour. This avoids counting multiple events for exposure checks triggered by frequent React style re-rendering.

How do I get started with the Statsig Developer (Free) Tier?

When you create a Statsig account, you automatically start on the Statsig Developer Tier where you can log up to 5 million events every calendar month for no charge.

Can I roll over unused Developer Tier events into the next month?

No, if you don’t log as many events as the Developer Tier Limit in a given calendar month, the remaining balance doesn’t roll over to the next month. To maximize your Developer Tier benefits, we encourage you to log as many events as required to adequately capture the impact of the product improvements you’re testing.

What happens if I exceed the Developer Tier limit?

If you exceed the Developer Tier Limit, you start to accrue a charge at a tiered rate as described below. For a given month, you accrue a charge only for events that exceed the Developer Tier Limit that month.  Statsig alerts you via email when your usage exceeds the Developer Tier allowance using the email address that you used to create your Statsig account.

What are the Pro pricing discounts?

We like transparency and pricing should be no different. Our pricing is usage-based and is tiered. The more you use, the lower the per-event cost is. Here’s how we calculate your price based on number of events consumed per month.

We also offer an additional discount if you go with a 12-month commitment.

When will Statsig charge me?

Statsig generates an invoice for the previous month at the beginning of each new month. When you wish to submit a payment for a given invoice, we accept your payment method via Stripe and charge the amount listed in the invoice that you wish to pay.

How do I upgrade from Developer to Pro or Enterprise Tier?

To upgrade to Pro or Enterprise Tier, navigate to your Project Settings page in the Statsig console at https://console.statsig.com. In the Tier Information section, click the Upgrade option for the tier you want to select.

How do I monitor my Developer Tier usage?

To monitor your service usage, navigate to the Project Settings and click on the Usage & Billing tab on the Statsig console at https://console.statsig.com. See our documentation for more details.