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Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
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GENERAL

How can I debug Statsig when events are not appearing in the dashboard across two separate projects?

Date of slack thread: 5/31/24

Anonymous: I am struggling to get Statsig working across two separate projects. No errors client side, no events logged in the dashboard, it just doesn’t work. Anyone available to debug?

Anonymous: I verify that I use the correct client key. I can even see the network requests in the devtools include the right key to Statsig and succeed. Yet dashboard is completely…

No data available for Success rate for this SDK key

Brock Lumbard (Statsig): Hey Lukas - are you trying to set up feature flags, log events, experiments? I’ll take a look on our side.

Anonymous: Feature flags

Anonymous: Can I share a client key with you here?

Brock Lumbard (Statsig): Technically client key isn’t sensitive - so feel free to. Or if you want to dm me the gate name I can look

Anonymous: sent

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Why the best build with us

OpenAI OpenAI
Brex Brex
Notion Notion
SoundCloud SoundCloud
Ancestry Ancestry
At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
President
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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