Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
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GENERAL

How can I correctly configure a dynamic gate in the development environment when rules route to default in Statsig?

Date of slack thread: 5/10/24

Anonymous: hi there, I’m trying to test a dynamic gate in our development environment but for some reason the rule is being routed to default although I believe it matches the schema, would someone mind giving me another pair of eyes?

Tore (Statsig): It looks like you’ve set the “partner” under customIDs, but your criteria in console selects “Custom Field” which corresponds to the custom property in the user (subtle, and bit confusing). In this case, you need to update your condition to “unitID” any of “amazon”, and you’ll need to define “partner” as a custom ID on your project (settings > Project Information: “Custom Unit IDs”).

Anonymous: thanks!

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Brex Brex
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At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
President
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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