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Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
Univision ea Flipkart bloomberg Microsoft Webflow Brex OpenAI Notion vercel bluesky Rippling
BILLING GENERAL

Is the Pro tier priced at $150 per month for unlimited users?

The Pro tier is structured on a usage-based pricing model, specifically focusing on the volume of events. It is not a flat rate per user but rather a cost that is determined by the number of events generated. The Pro tier is priced at $150 per month for up to 5 million events.

Beyond this threshold, additional events are billed at a rate of $50 per million events. Metered events are the key factor in this pricing structure and include any instance where a user is assigned to a feature gate or experiment, which is recorded as an 'exposure event.' These exposure events are deduplicated within certain time windows to ensure accurate billing For client-side SDKs, the deduplication window is one hour, and for server-side SDKs, it is one minute.

Additionally, custom events logged through the SDK, inbound integrations, or data warehouse rows are also counted as metered events.

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Why the best build with us

OpenAI OpenAI
Brex Brex
Notion Notion
SoundCloud SoundCloud
Ancestry Ancestry
At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
President
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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