Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
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GENERAL

How can we manage segment size limitations for early access features in Statsig?

Date of slack thread: 6/21/24

Anonymous: Context: we’re using a stat sig segment to control access to our ‘early access features’. We allow users in our app to toggle on if they want access to experimental features, and by doing so we add them to a segment, and reference that segment with feature gates to control access to features. However, the segment caps out at 1000 users, which we have just hit. As such, no one else can access this segment, and therefore the feature gates / features hooked up to this

My questions:

  • is there a way to increase the size of a segment to >1000?
  • is there a work around we could be using here, or how do other customers handle this type of situation/run an early access program w/o building something bespoke. thanks everyone! cc: <@U06TDA76S0H> <@U079JDNSJM6>

Cooper Reid (Statsig): <@U078VE7VD5G> The limit for ID Lists is now 1,000 — this can’t be “raised”.

You can use a conditional rule such as: Custom Field (doc) in_user_segment = true

and then, your application must determine if the user is in that large list of IDs and pass in bool true/false accordingly. When you initialize the SDK, the user object should the corresponding field:

user object

  userID: '<example>',
  custom: {
    in_user_segment: true|false
  }
}```

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