Frequently Asked Questions

Date of slack thread: 8/11/24

Anonymous: Hello, we just integrated Statsig but we’re facing an issue where events are not showing up on the Events page (Data -> Events). Only after users trigger the event will it show up in the Events list. How do I get all created events into the Events list, even before a user triggers the event?

Statbot: Currently, events will only appear in the Events list after they have been triggered by users. This is because Statsig records events based on actual user interactions. There isn’t a way to pre-populate the Events list with events that haven’t been triggered yet. If you are not seeing your events after they have been triggered, ensure that:

1. The event names are valid and do not contain any invalid characters.
2. If you are using a short-lived process, make sure to call statsig.flush() before the process exits to ensure events are sent to Statsig source. If you continue to face issues, please share the specific event details or the link to your Statsig project so that an employee can assist further.

Statbot: Click below to mark as resolved.

Vijaye (Statsig): The bot is right. You could just manually trigger the events by logging them. Without Statsig receiving and processing these events there’s currently no way for us to know the full list of these events.

Anonymous: Got it, thanks for the help

Statbot: This thread has been marked as resolved. Press below to re-open.