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Frequently Asked Questions

A curated summary of the top questions asked on our Slack community, often relating to implementation, functionality, and building better products generally.
Statsig FAQs
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GENERAL

How can I resolve the issue with the missing `ios_feathery_nuo` feature gate in Statsig?

Date of slack thread: 7/31/24

Anonymous: The error message you’re seeing indicates that the feature gate named ios_feathery_nuo does not exist in your Statsig configuration. By default, when a feature gate is not found, Statsig returns false. Here are a few steps you can take to resolve this issue: 1. Check the Feature Gate Name: Ensure that the feature gate name ios_feathery_nuo is correctly spelled and matches exactly with the name defined in the Statsig console. 2. Create the Feature Gate: If the feature gate does not exist, you will need to create it in the Statsig console. 3. Verify Permissions: Ensure that your API key has the necessary permissions to access the feature gate. If you continue to experience issues, please share the link to the specific gate so that an employee can assist further.

Weihao Ding (Statsig): Hi <@U04HDN9F2LC>, Can you specify which sdk are you currently using and how you check this gate? / how you call this api? Thanks!

Anonymous: Which SDK key are you using? What is the environment on that key?

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What builders love about us

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Brex Brex
Notion Notion
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Ancestry Ancestry
At OpenAI, we want to iterate as fast as possible. Statsig enables us to grow, scale, and learn efficiently. Integrating experimentation with product analytics and feature flagging has been crucial for quickly understanding and addressing our users' top priorities.
OpenAI
Dave Cummings
Engineering Manager, ChatGPT
Brex's mission is to help businesses move fast. Statsig is now helping our engineers move fast. It has been a game changer to automate the manual lift typical to running experiments and has helped product teams ship the right features to their users quickly.
Brex
Karandeep Anand
President
At Notion, we're continuously learning what our users value and want every team to run experiments to learn more. It’s also critical to maintain speed as a habit. Statsig's experimentation platform enables both this speed and learning for us.
Notion
Mengying Li
Data Science Manager
We evaluated Optimizely, LaunchDarkly, Split, and Eppo, but ultimately selected Statsig due to its comprehensive end-to-end integration. We wanted a complete solution rather than a partial one, including everything from the stats engine to data ingestion.
SoundCloud
Don Browning
SVP, Data & Platform Engineering
We only had so many analysts. Statsig provided the necessary tools to remove the bottleneck. I know that we are able to impact our key business metrics in a positive way with Statsig. We are definitely heading in the right direction with Statsig.
Ancestry
Partha Sarathi
Director of Engineering
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