The statsig::app_error
event is an automatic log created by the Statsig SDK when it encounters an uncaught exception on your webpage. This event is not necessarily related to your Statsig implementation, but rather, it is associated with any error on your webpage.
The statsig::app_error
event can be particularly useful when you navigate to the Event Logstream and inspect the details. Depending on the nature of the error, the SDK may be able to capture the line and error message.
If this event is only firing on one platform, its entirely possible there is an exception being thrown in that scenario only. We recommend looking at the Event Logstream and debugging from the impacted platform. That being said, it is not completely indicative of a problem. Without more specific information, it's difficult to provide a definitive answer.
If you are still unable to determine why this event is firing, react out to the Statsig team directly.