How much does a session replay platform cost?

Thu Sep 19 2024

Sedona Duggal

Business Operations

Session replay tools are essential for capturing user interactions on your website, but finding the best tool for varying usage levels can be a headache.

To make things easier, we created a spreadsheet to compare pricing, which includes all the formulas we used + any assumptions we made. Please share feedback on our methodology!

The main takeaway? Statsig is the cheapest session replay tool at all usage levels up to 100k sessions per month.

Session replay tool cost comparison

In our analysis, we compared multiple vendors using standardized assumptions. Here’s a graphical representation of the costs:

Session Replay Pricing - Body

Key insights:

  • Statsig is consistently the lowest price across all usage levels

  • LogRocket and Hotjar are significantly more expensive than competitors for 5k+ sessions

  • High-traffic websites might find session-based pricing models more costly

  • Amplitude’s public pricing maxes out at 10k sessions

  • Statsig’s free tier includes 10x more sessions than Posthog (50k vs 5k)

These insights can guide you in selecting the right platform based on your traffic and usage patterns.

Assumptions about pricing

Session replay platforms use various pricing models. The two methods used by the platforms we evaluated are daily and monthly session replays. Though the two methods are pretty self-explanatory, here’s a quick comparison.

  • Daily session pricing is measured by number of sessions recorded per day (used by Hotjar)

  • Monthly session pricing is measured by number of sessions recorded per month (used by Statsig, Posthog, Amplitude, and LogRocket)

To do an apples to apples comparison, we assumed 30 days per month.

Other considerations

While cost is important, you should also consider additional features and tools bundled with session replay platforms. Some platforms include heat maps, user feedback tools, and integrations with other analytics services.

Scalability and performance are also crucial. Ensure the platform can handle your peak traffic without sacrificing performance. Look for platforms that offer flexible plans that can grow with your needs.

Closing thoughts

We encourage you to review the detailed methodology in this Google Sheet and if you have any questions, reach out here or shoot me an email!

And since our free tier includes 50k session replays per month (10x more than PostHog), it’s a great place to start :)

Statsig Session Replay

Use Session Replay to get crystal-clear insights into your users' journeys. See firsthand how their sessions unfolded.
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