You've probably seen it happen: your company notices that customers who use Feature X spend 40% more money. Next thing you know, everyone's pushing Feature X like it's the holy grail of revenue growth. But six months later, nothing's changed except your team's frustration level.
Here's the thing - those big-spending customers were probably going to spend more anyway. They didn't spend more because of Feature X; they used Feature X because they were already power users. Classic correlation-causation mix-up, and it happens way more than we'd like to admit.
The Reddit data science community loves to debate this stuff, and for good reason. One frustrated data scientist put it perfectly: "Correlations can suggest relationships that are not truly causal, leading to faulty conclusions." And yeah, that's exactly how companies end up making decisions that range from ineffective to downright harmful.
The tricky part is that correlations look so convincing. You see two things moving together and your brain immediately wants to connect them. Ice cream sales and drowning deaths both spike in summer - must be the ice cream, right? (Spoiler: it's the weather.)
Philosophers have been arguing about this for centuries, but it's not just academic navel-gazing. In fields like economics, where policy decisions affect millions, getting causation right is absolutely crucial. Yet even the experts struggle with it.
Tom Cunningham from Tecunningham makes an interesting point: experiments give us solid causal knowledge, but we can't run experiments for everything. Sometimes you need human intuition and careful observation to fill in the gaps. The key is knowing when you're making that leap.
There's also a massive gap between companies that get this right and everyone else. The experimentation gap between advanced and typical companies shows just how far behind most organizations are. Without the right tools and culture, you're basically flying blind.
So how do you actually figure out what causes what? That's where causal inference techniques come in - and no, they're not as scary as they sound.
The do-operator is one of my favorite tools because it's conceptually simple. Instead of asking "What do we see when X happens?" you ask "What would happen if we made X happen?" It's the difference between noticing that people with umbrellas tend to be outside when it's raining versus asking what would happen if you handed out umbrellas on a sunny day.
Here's what makes the do-operator powerful:
It forces you to think about interventions, not just observations
It helps estimate causal effects even when you can't run a perfect experiment
It accounts for confounding factors that might be messing with your data
Causal graphs are another game-changer. Think of them as maps showing how different variables influence each other. You draw arrows from causes to effects, and suddenly you can see:
Which variables are confounders (affecting both your suspected cause and effect)
Which are mediators (sitting in the middle of the causal chain)
Which are just along for the ride
Building these graphs forces you to think through your assumptions. And trust me, half the value is in the process itself - you'll catch logical errors just by trying to draw the relationships.
The statistics community on Reddit has tons of examples where these techniques make a real difference. Healthcare researchers use them to figure out if treatments actually work or if healthier patients just tend to get certain treatments. Marketers use them to identify which campaigns actually drive sales versus which ones just happen to run when people are already buying.
Let's get specific about where this stuff actually works in practice.
In engineering, causal models are helping teams predict what happens when they tweak system settings. The team at Statsig shared a fascinating case about indoor temperature control where causality-driven approaches beat traditional correlation-based models. Turns out, understanding why temperatures change (sunlight, occupancy, HVAC settings) works better than just finding patterns.
Business applications are where things get really interesting. I've seen companies completely change their strategies once they understood the actual drivers of success:
A SaaS company discovered their "stickiest" feature wasn't causing retention - engaged users just happened to find it
An e-commerce site learned their expensive personalization algorithm wasn't driving purchases; it was just good at predicting what people would buy anyway
A mobile app found out push notifications were actually hurting engagement for most users (only power users responded positively)
Healthcare might be where causal inference has the biggest impact. When you're trying to figure out risk factors for diseases or whether a treatment works, correlation alone can literally kill people. You need to know if the medicine helps or if healthier patients just tend to get prescribed it more often.
Economists have been all over this for obvious reasons - policy decisions based on correlations can waste billions. They've developed clever natural experiments and instrumental variables to tease out causation from messy real-world data.
The tools are getting better too. Modern experimentation platforms make it easier to run proper tests, and Bayesian approaches help you make sense of the results even with limited data.
Here's the reality check: adding causal inference to your existing workflow isn't trivial. But it's also not as hard as you might think.
The biggest challenges usually come down to three things:
Data quality (garbage in, garbage out still applies)
Domain expertise (you need people who actually understand the business)
Cultural resistance ("But we've always done it this way!")
Start small. Pick one decision your team makes regularly based on correlational data. Maybe it's which features to build, which marketing channels to invest in, or which customers to target. Then ask yourself: what would we need to know to be sure this correlation is actually causal?
Education helps, but don't go overboard. Your team doesn't need PhDs in causal inference. They need:
A basic understanding of confounders and selection bias
One or two practical techniques they can actually use
Real examples from your own data showing where correlation led you astray
The collaboration piece is crucial. Your data scientists might know the techniques, but your domain experts know which relationships make sense. I've seen too many technically correct but practically useless models because nobody thought to ask the sales team why customers actually buy.
David Robinson's advice to practice through blogging applies here too. Have your team write up their causal analyses, explain their reasoning, and share what they learned. It forces clearer thinking and helps spread the knowledge.
Most importantly, make it iterative. You don't need to revolutionize everything overnight. Run one good experiment. Do one careful causal analysis. Show the value, then expand from there.
Look, correlation versus causation isn't just an academic distinction - it's the difference between making decisions that actually work and wasting time and money on things that don't. The good news is that we have better tools than ever for figuring out what actually causes what.
Start simple. Question your assumptions. And next time someone says "our data shows X is correlated with Y, so we should do Z," ask them how they know X is actually causing Y. You might save your company from its next big mistake.
Want to dig deeper? Check out:
Judea Pearl's "The Book of Why" for the theoretical foundation
The Statsig blog for practical experimentation examples
Your own data (seriously, pick one correlation you rely on and investigate it)
Hope you find this useful! Drop me a line if you try any of these techniques - I'd love to hear how it goes.